Metropolitan Behavioral Services Privacy Policy

Effective: June 19, 2019

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
This Privacy Policy only applies to your use of the Metropolitan Behavioral Services website, including its domains and subdomains, located at (the “Website”). Other websites which are linked to this Website are not subject to this Privacy Policy, and have their own privacy policies and information collection, use, and disclosure policies and practices.  We are not responsible for the content, policies, or practices of third party websites.

This Privacy Policy only applies to your use of the Metropolitan Behavioral Services website, including its domains and subdomains, located at (the “Website”). Other websites which are linked to this Website are not subject to this Privacy Policy, and have their own privacy policies and information collection, use, and disclosure policies and practices.  We are not responsible for the content, policies, or practices of third party websites.

The Information We Collect:

This notice applies to all information collected or submitted on the Website. This policy does not apply to your use of third party sites to which this Website links. On some pages, you me be able to order services, make requests, post comments or feedback, register to receive materials, and submit your information for a call back. The types of personal information collected at these pages may include Name, Address, Email Address, Phone number, Credit/Debit card information, or more.

If you consent to receiving services from Metropolitan Behavioral Services you will be submitting personal and sensitive information via e-mail including Name, Address, e-mail address, phone numbers, Credit/Debit card information, date of birth, emergency contact information, medical history, psychiatric history, legal history, work, military, and educational history, family history, and medication history.

In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission. If you do provide us with personal information for any of these activities, we may use it to conduct the activity.

While Metropolitan Behavioral Services has taken reasonable steps to protect any information that you may submit from unauthorized interception and use, the risk of unauthorized interception and use of electronically transmitted information cannot be entirely eliminated. Therefore, there is always a risk of unauthorized interception and use of any information that you submit through this Website. If you voluntarily access and use this Website, neither Ms. Millie Sagesse, Licensed Mental Health Counselor (LMHC), Metropolitan Behavioral Services, nor its workforce members will be responsible for any unauthorized interception and/or use of your information, and YOU UNDERSTAND AND AGREE THAT NEITHER MS. MILLIE SAGESSE, LICENSED MENTAL HEALTH COUNSELOR (LMHC), METROPOLITAN BEHAVIORAL SERVICES, NOR ITS WORKFORCE MEMBERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THIS WEBSITE.

There Are Exceptions To These Policies:

We will release your information for the purpose of complying with legal requirements, court orders, or subpoenas. We will release your information in emergency situations, for example, if you are a harm to yourself or someone else. We will also release specific information in special cases, such as if there is an attempted breach of the security of our computers or website.

The Metropolitan Behavioral Services website does not directly process payments at this time. We may direct you to a third party payment website to safely and securely process your payments which you submit voluntarily. Third parties do not share any of your financial or login information with Metropolitan Behavioral Services. When you submit a payment through a third party payment website, your name, address, and email may be shared with Metropolitan Behavioral Services.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We may collect non-identifying and aggregate information. Such information may include “Cookies” which is an element of data that a website can send to your browser, which may then store it on your system. We may use cookie technology to improve your experience of your computer activities, including to remember your preferences, customize the content and advertisements that you see or authenticate your access to your personal information. Third parties may also use Cookies when you select their content or service, and we cannot control their use of Cookies or how they use the information they gather. You are always free to decline Cookies if your web browser permits, but be aware that if you do some parts of our Website may not work properly or smoothly. Also, “IP address tracking” may be used which is a number that is assigned to all computers when they are on the Internet. When you request pages from our Websites, our servers may log your IP address.

Non-identifying information collected with these technologies might include the browser you use, the type of computer you use, technical information about your means of connection to our site, such as the operating systems and the Internet service providers utilized, and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our Websites and about the links you may select from within our Website to other areas of the Web or elsewhere online.

We may use this non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Links To Other Sites:

On our Website, you will find links to third party sites and advertisers. We do not control the contents or links that appear on these sites. In addition, these sites or services, including their contents and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, or no policy (policies) at all. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The Website uses a Dedicated SSL Certificate which uses 128-bit encoding so that sensitive data can be protected during transfer from attempts at spying or manipulation. Only Ms. Millie Sagesse, Licensed Mental Health Counselor (LMHC) and/or an assigned therapist or medical professionals working for Metropolitan Behavioral Services will be viewing client emails so unauthorized access to email is minimal. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. We never collect or maintain information at our website from those we actually know are under 18, and no part of our Website is structured to attract anyone under 18.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect and maintain by submitting, via postal mail in writing, to Metropolitan Behavioral Services your request. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Your Acceptance of These Terms:

By using any part of our Website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of our Website following the posting of changes to these terms will mean that you accept those changes.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at (904) 562-1391 or send us an e-mail at

Changes To This Privacy Policy:

We may change our Privacy Policy at any time by posting revisions to our Website, which shall be effective immediately upon posting on our Website unless otherwise specified. Your use of this Website constitutes acceptance of the provisions of this Privacy Policy, and your continued use after revisions are posted to the Website constitutes your acknowledgement and acceptance of the revised Privacy Policy and agreement to be bound by all of the terms and conditions of the revised Privacy Policy.


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